Senior Product Strategist for Ecosystem Growth and Retention

3 weeks ago


San Diego, California, United States Intuit Full time
Job Summary

We are seeking a highly skilled Senior Product Strategist to join our Ecosystem Growth and Retention team at Intuit. As a key member of our team, you will be responsible for creating new experiences that drive growth for our business and add value to our customer experience.

About the Role

This is a unique opportunity to lead cross-functional programs that focus on delivering measurable business outcomes and value. You will partner with Product, Research, Design, Marketing, Finance, and Data teams to innovate and A/B test new customer experiences and influence the product/service roadmap for platform teams.

Key Responsibilities

- Build deep empathy and understanding of our customers and experts, and find solutions to help solve their biggest needs
- Build our strategy and roadmap for our lineup of services. Influence cross-functional teams to deliver roadmap
- Enable experts to deliver more personalization in their interactions with customers
- Conduct research and in-market experiments to deliver data-backed recommendations for net new product and service experiences that enhance our customers' QuickBooks journey

Requirements

- 7+ years of Customer Experience design and/or Product Management experience
- Strong quantitative acumen in understanding customer behavior
- Experience leading cross-functional programs that focus on delivering measurable business outcomes and value
- Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis, and recommendations

What We Offer

- Competitive salary: $233,000
- Opportunity to work with a leading company in the financial technology industry
- Collaborative and dynamic work environment

Equal Employment Opportunity

Intuit is an equal employment opportunity employer and welcomes applications from diverse candidates. We consider qualified applicants with criminal histories in a manner consistent with requirements of local law.

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