Nourish Bilingual Intake Associate
4 days ago
New York Common Pantry is seeking a highly motivated and detail-oriented Nourish Bilingual Intake Associate to join our growing Senior Nutrition Programs team. As a key member of our team, you will be responsible for providing exceptional customer service to our senior clients, ensuring their needs are met, and providing support to our mobile sites.
Responsibilities:- Check-in and re-certify senior participants at mobile sites.
- Data entry into web-based software Link2Feed.
- Rotate with other Intake Associates to provide front desk coverage and assist at sites and offices, as needed.
- Travel to different office locations, NYCHA development houses, and community/outreach centers throughout the four boroughs.
- Maintain high professionalism and respect with clients, site managers, and team members.
- Provide professional customer service to clients and assist with various issues, service questions, and general client concerns.
- Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects.
- Pantry coverage as assigned, which includes placing items on the table, packing food items for participants, filling participant carts with packages, breaking down boxes as needed, replenishing pantry items, and noting damaged items.
- Assist with reception, filing, and other clerical duties.
- Other responsibilities as assigned.
- A High School Diploma or Equivalent is required.
- Ability to lift up to 30 lbs is required.
- Full professional proficiency level in English and Spanish or English and Chinese is required.
- Self-starter, and detail-oriented with excellent interpersonal skills and multitasking abilities.
- Commitment to helping the communities in need and NYCP's work and mission.
- Proficient in Microsoft Office Suite and Google Drive.
- Experience working with a diverse population.
- An academic background in Human Services or social services is a plus.
New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.
Pay: $17.50/hour-$18.00/hour
Benefits:
- Paid time off, including Vacation, Personal, and Sick
- Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance
- Paid Holidays
- 403(b) Retirement Account
- Employer Paid Life Insurance, Short-Term, and Long-Term Disability
- Pre-tax Transit benefits
- Voluntary Pet Insurance
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