Tennis Club Operations Manager

3 days ago


Johns Creek, Georgia, United States Country Club Full time
Job Description

Estimated Salary: $45,000 - $65,000 per year

About the Job: We are seeking a highly organized and detail-oriented Tennis Club Operations Manager to join our team at St Ives Country Club. As a key member of our staff, you will be responsible for ensuring the smooth operation of our tennis pro shop, managing inventory, and providing exceptional customer service to our members.

Key Responsibilities:

  • Manage the daily operations of the tennis pro shop, including inventory management, cash handling, and customer service
  • Responsible for ordering merchandise and equipment, evaluating sales trends, and making recommendations for new products
  • Assist with special events, tournaments, and promotional activities throughout the year
  • Collaborate with the Director of Tennis to develop and implement marketing strategies to increase membership and revenue
  • Provide excellent customer service to our members, responding promptly to their inquiries and resolving any issues in a professional manner
  • Maintain accurate records of sales, inventory, and customer interactions
  • Work closely with the food and beverage team to ensure seamless execution of events and promotions

Requirements:

  • Previous experience in retail or customer-facing role, preferably in a country club or sports-related setting
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups of people
  • Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines
  • Familiarity with inventory management software and point-of-sale systems
  • Ability to lift 25-pound boxes and stand for long periods of time

Why Join Our Team: At St Ives Country Club, we value our members and strive to create a warm and welcoming environment for everyone. As a member of our team, you will have the opportunity to make a real difference in the lives of our members and contribute to the success of our community.



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