Ritz-Carlton Service Expert
5 days ago
Role Overview
This role is a unique opportunity to join our team and contribute to delivering exceptional guest experiences at The Ritz-Carlton.
As a Guest Experience Expert, you will be responsible for delivering The Ritz-Carlton's Gold Standards of service, working closely with colleagues to ensure every guest feels welcome, valued, and remembered.
Key Accountabilities
- Deliver exceptional guest experiences by processing operational needs and addressing guest requests in a timely and professional manner.
- Complete reports and share the highlights of the local area with guests.
- Collaborate with colleagues to achieve team goals and deliver exceptional guest experiences.
- Empower yourself to move about your space and take initiative to ensure an exceptional guest experience.
Why Join Us?
The Ritz-Carlton is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
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