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Commercial Lines Account Manager

1 month ago

Bethesda, Maryland, United States APR Full time
Job Description

APR is seeking a highly skilled Commercial Lines Account Manager to provide exceptional service to clients and support the commercial lines team in processing all lines of commercial insurance. The ideal candidate will have generalist account management experience and a strong understanding of commercial insurance procedures.

Key Responsibilities:
  • Process renewals and incidental new business, cancellations, audits, and endorsement requests
  • Issue certificates of insurance as necessary
  • Negotiate coverages and premiums with carriers
  • Provide producer and/or account executive with accurate renewal proposals
  • Check policy coverages, endorsements and audits for accuracy
  • Invoice policies, audits, endorsements, cancellations and other appropriate transactions
  • Assist producer, accounting department and client in the reconciliation of client accounts
  • Be responsible for account rounding
  • Work efficiently and effectively in a team environment
  • Project a positive attitude toward company and team goals
  • Maintain excellent communication, attitude and rapport with internal and external clients
  • Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues
  • Work with clients to become a 'trusted advisor' or 'consultant'
  • Adhere to commercial lines procedures
  • Apply problem solving techniques to various issues that may arise with carrier and clients
  • Develop and maintain excellent relationships with our partners, carriers and vendors
  • Demonstrate good judgment when handling complex issues
Requirements:
  • Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training
  • P&C insurance agent license and responsible for maintaining such license through attendance at mandatory continuing education courses