Automotive Paints Technical Representative

3 days ago


Nashville, Illinois, United States Nippon Paint Automotive Americas, Inc. Full time
Job Description
  • We are seeking a highly skilled Technical Field Representative to join our team in Lansing. The ideal candidate will have a B.S. degree or minimum 2 years of customer-based technical experience in automotive paints.

The successful candidate will be responsible for line performance and quality trend tracking, technical troubleshooting, and reporting. They will also be responsible for documented inventory management, line trial support, new model color program management/support, and customer complaint assistance.

Essential Duties:

  • Coordinate and communicate day-to-day operations and projects with the customer base and appropriate personnel via action register management and regular technical project meetings with the customer base.
  • Monitor and track NBCis on-line performance, incoming quality for processing color and appearance criteria.
  • Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management.
  • Responsible for implementing & tracking as necessary all value-added activities at the customer that improve the production process and production process issues.
  • Generate all reports, data, presentations, and documentation on projects and issues pertinent to the account as necessary in an effective and timely manner.
  • Contribute to developing customer application line correlations and assist the Lansing group in formula optimization.
  • Monitor customer production runs and determine customers' performance requirements within the account.
  • Assist FTS Specialist, Technical Account Manager, and Sales representatives in RGA issues as needed.
  • Coordinate and execute technical service needs of the customer (product adjustments to meet specific line requirements i.e. color, flow/appearance). Complete material adjustments (solvents, pigment dispersions, and additives) for optimum processing and color quality. Work with the customer base to assess necessary adjustments and complete for production batches on site as necessary.
  • Perform QC tests on NBCi materials on-site regularly or as required by the customer.
  • Recommend process and/or robot program changes for product performance improvement.
  • Document customer line process to determine root cause and preventive action for problems & improvements.
  • Coordinate sample submissions and production trials.
  • Participate in facility continuous improvement activity programs.
  • Complete necessary reports to effectively track NBCi performance at the account (action registers, quality and color trend reports, and monthly reports). Facilitate internal team meetings for action register and other project reviews.

Salary: $60,000 - $80,000 per annum depending on experience.



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