Customer Service Ambassador
2 days ago
At Dave & Buster's, we're on a mission to create an unforgettable experience for our guests. As a Captain, you'll be at the forefront of this endeavor, ensuring that every interaction with our customers is positive and welcoming.
With your exceptional communication skills and warm demeanor, you'll guide our guests through their Midway, retail, game rental, and dining experiences. You'll also serve as the initial point of contact for matters concerning safety and security throughout the venue.
We're looking for someone who embodies the spirit of hospitality and can provide an unparalleled guest experience. If you're a strong communicator, a team player, and a problem-solver, we want to hear from you
Key Responsibilities:
- Deliver exceptional guest service through effective communication and empathy.
- Serve as the primary point of contact for guest inquiries and concerns.
- Maintain a safe and secure environment by adhering to company policies and procedures.
- Collaborate with the team to ensure seamless service delivery and high guest satisfaction.
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