Customer Service Ambassador
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be the face of our company, providing exceptional service to our guests and ensuring they have an unforgettable experience.
About Us:
Twice Daily is a dynamic and growing company that values its employees and customers above all else. We strive to provide a unique and differentiated food and fuel experience that sets us apart from the competition.
Job Summary:
The Customer Service Ambassador will be responsible for delivering excellent customer service, resolving guest complaints in a professional and courteous manner, and maintaining a clean and safe store environment. This includes greeting guests warmly, responding to their needs promptly, and offering solutions to any issues they may encounter.
Responsibilities:
- Guest Service: Provide exceptional service to every guest, ensuring they feel welcome and valued.
- Problem Solving: Anticipate and resolve guest complaints in a fair and timely manner.
- Cleanliness: Maintain a clean and organized store environment, adhering to health and safety standards.
- Cash Handling: Accurately process transactions and handle cash and credit payments.
- Teamwork: Collaborate with colleagues to achieve store goals and objectives.
Requirements:
- Age: 18 years or older.
- Communication: Excellent verbal and written communication skills.
- Lifting: Ability to lift up to 50 pounds, including inventory and supplies.
- Punctuality: Reliable and punctual attendance, with flexibility to work varying shifts.
- Team Player: Positive attitude, willingness to learn, and ability to work effectively in a team environment.
Benefits:
- Competitive Salary: $15-$20 per hour, depending on experience.
- Weekly Pay: Paid biweekly, with options for daily pay.
- Benefits Package: Medical, dental, and vision insurance, plus 401(k) matching.
- Training: Comprehensive training program to ensure success in the role.
- Ongoing Support: Ongoing support and coaching to help you grow in your career.
Why Work with Us?
At Twice Daily, we value our employees and offer a range of benefits and opportunities for growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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