Customer Service Representative

4 weeks ago


Salem, Oregon, United States Mercedes Benz of Salem Full time
Job Description

Mercedes-Benz of Salem is seeking a skilled Customer Service Representative to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  1. Provide timely and professional service to customers
  2. Process payments for work completed or purchase of parts/accessories
  3. Ensure invoice totals are accurate
  4. Monitor cash flow of Parts/Service Department
  5. Prepare outgoing mail and reconcile cash receipts and deposits

Requirements:

  • High School degree or equivalent required
  • Some college preferred
  • 2 or more years of experience working with a multi-line phone system
  • Previous experience working in a busy office environment preferred

Benefits:

  • Medical, Dental, Life Insurance, Paid Time Off, 401K, Flexible Spending Account, Pre-Paid Legal, Employee Assistance Program

Mercedes-Benz of Salem is an Equal Opportunity Employer.



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