IT Asset Inventory Specialist

4 weeks ago


Richmond, California, United States NN Tech, LLC Full time

Key Responsibilities:

• Develop and implement comprehensive IT asset inventory policies and procedures to ensure accurate tracking and management of IT assets.

• Plan and execute system processes, including user interface and security policies, to drive agency-wide adoption of best practices.

• Maintain the IT requests mailbox to ensure timely resolution of user issues and delegate tasks effectively.

• Provide technical support to agency users via various channels, including phone, email, and in-person, to resolve IT requests and meet initiatives.

• Install, configure, and maintain applications, including software, workstations, printers, and wireless devices, to ensure seamless operation.

• Collaborate with team members and technical staff to resolve IT requests and provide technical training to interns.

• Facilitate video conferencing for users and schedule shipping of equipment to facility locations.

• Receive and document inbound equipment, perform equipment surplus, and maintain real-time hardware, software, and phone peripherals electronic inventory system.

• Replenish equipment inventory as needed to ensure uninterrupted operation of ITU and the agency.



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