Administrative Support Specialist

2 days ago

Temple, Texas, United States CENTRAL COUNTIES CENTER FOR MENTAL Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at Central Counties Center for Mental. As an Administrative Assistant, you will provide complex administrative support to our team, including disseminating information, maintaining filing systems, and preparing and editing reports and documents.

Key Responsibilities
  • Provide general customer service in-person, by mail, and by telephone, including complaint resolution and checking in/out consumers at the front desk.
  • Perform general office duties such as filing and maintaining a filing system, answering and routing phone calls, and ordering and maintaining office supplies.
  • Prepare, edit, and distribute correspondence, reports, forms, and documents.
  • Respond to program service inquiries by telephone and in-person.
  • Review and edit information on agency records and recommend modification of forms or records.
  • Perform data entry and provide medical records upon request.
  • Open and distribute incoming mail; prepare mail-outs; process outgoing mail; and maintain and review records on postage, registered mail, and packages.
  • Receive and count cash and maintain accountability for and forward payments to the appropriate agency staff.
  • Assist in orienting and training new employees. May train others.
  • Maintain office schedules and appointments for service providers in the department.
  • May assist in completing service eligibility by completing financial assessments with consumers.
  • Clearly, legibly, and thoroughly complete required documentation.
Requirements
  • Experience in clerical work. Graduation from a standard senior high school or equivalent is required.
  • Knowledge of business or program terminology, office and HIPPA procedures, spelling, punctuation, grammar, and arithmetic; of purchasing policies and procedures; of records administration and maintenance techniques and procedures.
  • Skill in using a personal computer and office equipment.
  • Ability to make arithmetic computations; to prepare and maintain records, files, and reports; and to transfer stock from one location to another.
  • Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.
  • Ability to see, hear, and talk effectively within job requirements.
  • Ability to stand, sit, and walk for extended periods.
  • Ability to effectively handle potentially aggressive behavior in a positive manner.
Working Conditions

Regular attendance and reliability are critical to business operations. Must have and maintain a valid driver's license with an acceptable driving record.

Equal Opportunity Employer

Central Counties Center for Mental is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

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