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IT Support Technician
2 months ago
Position Overview: We are seeking a skilled Desktop Support Specialist to provide technical assistance and support within a corporate environment.
Role Responsibilities:
- Provide on-site technical support for desktop and laptop systems.
- Assist executives and senior management with IT-related issues.
- Utilize service management systems, such as ServiceNow, to track and resolve incidents.
- Support Microsoft Office applications and troubleshoot related issues.
- Manage audio/visual equipment and assist with conference room setups.
Qualifications:
- 1-3 years of experience in IT support within a corporate setting.
- Proven ability to interact with high-level executives.
- Experience with service management tools is advantageous.
- Strong knowledge of desktop and laptop hardware and software.
- Familiarity with audio/visual technology is a plus.
