Customer Service Representative @ Leads
1 week ago
Hulett Environmental Services is a family-owned and operated pest control company with over 50 years of experience providing eco-friendly solutions to families, pets, and the planet in southeast Florida and beyond.
Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers to understand their needs and provide prompt, friendly assistance.
Key Responsibilities- Talk to customers about our services, including pest control, lawn care, and termite control.
- Understand and document customer requests, providing prompt and professional assistance.
- Schedule service appointments, route our service technicians, and work with your team to achieve customer satisfaction.
- Communicate with service technicians, sales teams, and management to ensure seamless operations.
- 2 years of relevant work experience.
- Microsoft Office proficiency.
- Excellent phone manner, able to confidently and professionally communicate with customers, colleagues, and management.
- Organized, attention to detail, and strong multi-tasking skills.
- Eager to learn and grow.
- Starting pay of $17 per hour.
- Health and welfare benefits, including medical, dental, vision, and GAP insurance.
- Employer-paid life insurance.
- 401(k) Retirement Savings Plan with employer match.
- Extensive paid on-the-job training.
- A business casual workplace.
Click on the 'Jobs at Hulett' link at the top right of the page to submit your application.
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