Site Coordinator

4 weeks ago

Hillsboro, United States EV Group, Inc. Full time
Job Title: Site Coordinator

Reports to: Senior Manager Customer Support

Classification: Non-Exempt

Job Summary:

This position serves as the primary point of contact between customers, management, and on-site service personnel for installation, maintenance, repair, testing, and customer training issues. The Site Coordinator takes ownership of issues and drives them to resolution in a timely manner, operating independently and managing multiple projects simultaneously.

Key Responsibilities:
  1. Manage and coordinate customer activities, supervising and guiding other Field Service Engineers as needed.
  2. Work on complex planning activities and special projects where customer equipment performance is critical to contractual obligations and project deadlines.
  3. Assist Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements.
  4. Instruct customers on the operation and maintenance of equipment, including identifying and repairing equipment-related process problems.
  5. Participate in internal meetings to facilitate the coordination of important issues, including spare parts, warranty, and daily/weekly priorities.
  6. Retrieve, compile, and report equipment performance indicators to both customer and company management.
  7. Keep management informed of all tool down situations.
  8. Present and implement EVG technologies and solutions to customers.
  9. Coordinate technical resources to track and close customer issues.
  10. Present and explain reports, results, and solutions to customers.
  11. Solve performance/operational issues to improve customer efficiency.
  12. Assist in recruiting potential employees for customer sites.
  13. Promote continuous improvement in both staff and technical areas.
  14. Oversee a robust project management process and delivery timetables to keep projects on schedule.
  15. Organize and manage projects and tasks while consulting with management to ensure company objectives are met.
  16. Travel domestically and internationally overnight, up to 30% of the time, and possess a valid passport.
  17. Operate EVG hired vehicles safely and possess a valid driver's license with acceptable driving privileges.
  18. Perform other duties as assigned.
Additional Responsibilities:
  1. Prepare and deliver related training, measuring, and recording performance progress.
  2. Prepare and submit all required paperwork on a timely basis.
  3. Maintain all assigned equipment logs and records promptly and thoroughly.
  4. Exhibit good housekeeping practices in all work areas.
Qualifications:
  1. Requires a Bachelor's Degree in a technical discipline or related field and a minimum of four (4) years of direct experience with EVG equipment or working in a high-volume manufacturing environment, or a minimum of six (6) years of experience with capital equipment/facilities engineering or field operations within the MEMS or Semiconductor industries.
  2. Proven background in management/supervision or the ability to demonstrate supervisory skills in leading the efforts of technical service personnel.
  3. Excellent customer skills, including communication, priority setting, influencing, and conflict resolution.
  4. Self-driven with the ability to prioritize work and accomplish tasks quickly with good problem-solving skills.
  5. Must be detail-oriented.
  6. Solid written and verbal communication skills for expressing technical ideas and initiatives.
Physical Demands:
  1. While performing duties, the individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl, and lift/move up to 50 pounds. Visual acuity is required. The individual must use hands to finger, handle, or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.
  2. Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.

  • Site Coordinator

    4 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job Title: Site CoordinatorReports to: Senior Manager Customer SupportClassification: Non-ExemptJob Summary:This position serves as the primary point of contact between customers, management, and on-site service personnel, ensuring seamless communication and issue resolution. The Site Coordinator will take ownership of customer issues, drive them to...

  • Site Coordinator

    4 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job Title: Site CoordinatorJob Summary:We are seeking a highly skilled and experienced Site Coordinator to join our team at EV Group, Inc. The successful candidate will act as the key liaison between customer, management, and on-site assigned service personnel, ensuring seamless communication and issue resolution.Key Responsibilities:Manage and coordinate...

  • Site Coordinator

    3 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job DescriptionJob Title: Site Coordinator North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position will take ownership...

  • Site Coordinator

    4 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job Title: Site CoordinatorReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position will take ownership of issues and drive them to...

  • Site Coordinator

    4 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job DescriptionJob DescriptionJob Title: Site Coordinator – North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position...

  • Site Coordinator

    4 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job DescriptionJob DescriptionJob Title: Site Coordinator – North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position...

  • Site Coordinator

    4 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job Title: Site Coordinator North AmericaReports to: Senior Manager Customer SupportClassification: Non-Exempt Summary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position will take...

  • Site Coordinator

    3 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job DescriptionJob DescriptionJob Title: Site Coordinator – North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position...

  • Site Coordinator

    2 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job Title: Site Coordinator North AmericaReports to: Senior Manager Customer SupportClassification: Non-Exempt Summary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position will take...

  • Site Project Coordinator

    4 weeks ago

    hillsboro, United States BMWC Constructors, Inc. Full time

    Site Project Coordinator – Industrial Construction (local candidates, no relocation)(Onsite at client, Hillsboro, OR – no remote or hybrid work)Driven by Vision | Industrial-Strength Construction|Powered by PassionOVERVIEWAre you looking to work for a successful, stable, and growing company that rewards employees with annual bonuses and exceptional...

  • Site Project Coordinator

    2 months ago

    Hillsboro, United States BMWC Constructors, Inc. Full time

    Site Project Coordinator – Industrial Construction (local candidates, no relocation)(Onsite at client, Hillsboro, OR – no remote or hybrid work)Driven by Vision | Industrial-Strength Construction|Powered by PassionOVERVIEWAre you looking to work for a successful, stable, and growing company that rewards employees with annual bonuses and exceptional...

  • Site Coordinator

    4 weeks ago

    Hillsboro, United States EV Group, Inc. Full time

    Job Title: Site Coordinator - North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position serves as the primary point of contact between customers, management, and on-site service personnel regarding installation, maintenance, repair, testing, and customer training issues. The Site Coordinator takes ownership of...

  • Site Coordinator

    4 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job SummaryThis is a dynamic and challenging role that requires strong communication and problem-solving skills. As a Site Coordinator, you will act as the key liaison between customer, management, and on-site assigned service personnel regarding installation, maintenance, repair, testing, and/or customer training issues.The successful candidate will take...

  • Site Coordinator

    3 weeks ago

    Hillsboro, OR, United States EV Group, Inc. Full time

    Job Title: Site Coordinator North AmericaReports to: Senior Manager Customer SupportClassification: Non-ExemptSummary:This position acts as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and/or customer training issues. This position will take ownership of issues and...

  • Site Manager

    4 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job Title: Site ManagerJob Summary:Principal Service Solutions is seeking a highly skilled Site Manager to oversee the installation of mechanical, electrical, and commissioning scope of AMHS equipment at customer facilities. The ideal candidate will have a strong background in project management, safety, and quality assurance.Key...

  • Site Coordinator

    1 month ago

    Hillsboro, United States EV Group Full time

    Essential Duties and Responsibilities:To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.Manages, plans, and organizes customer activities.  Supervises, coordinates, schedules, trains, motivates,...

  • Strategic Operations Coordinator

    4 weeks ago

    Hillsboro, Texas, United States UFP Industries Full time

    Job SummaryThe Continuous Improvement Coordinator is responsible for implementing and coordinating the site's CI initiative. This role involves establishing and building the plant's Continuous Improvement Team, coordinating the activities of the site Lean initiative, and evaluating operations to identify areas of waste and opportunities for improvement.Key...

  • Installation Coordinator

    4 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job Title: Installation CoordinatorReports to: Sr. ManagerClassification: Non-ExemptJob Summary:This position is responsible for leading equipment installations and upgrades at customer sites. As the onsite point of contact, you will work closely with Site Coordinators, Project Managers, and Customer Equipment Tool Owners to ensure successful project...

  • Installation Coordinator

    4 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job SummaryThis position is responsible for leading equipment installations and upgrades at customer sites. The Installation Coordinator will be the primary point of contact for Site Coordinators, Project Managers, and Customer Equipment Tool Owners. The role requires implementing detailed, complex customer installation plans for both reliability and process...

  • Installation Coordinator

    3 weeks ago

    Hillsboro, Oregon, United States EV Group, Inc. Full time

    Job Title: Installation CoordinatorReports to: Sr. ManagerClassification: Non-ExemptSummary:This position is responsible for leading equipment installations and upgrades at customer sites. As the onsite point of contact, you will work closely with Site Coordinators, Project Managers, and Customer Equipment Tool Owners to implement detailed, complex customer...