Senior Infrastructure Specialist
2 days ago
About the Job
Global Channel Management is seeking a highly skilled Senior Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the consistent, efficient, secure, and current operation of our infrastructure systems.
Key Responsibilities
- Provide high-tier support for infrastructure issues, accepting and processing tickets logged via the Service Management platform (ServiceNow).
- Support the 24/7 support model through an on-call support rotation and partnership with the offshore Shared Services team.
- Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility.
- Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.
Requirements
- Bachelor's degree in Business, Information Systems, or a related discipline.
- At least 5 years of professional experience, at least 3 of which was spent working as an Infrastructure Engineer.
- Strong background in infrastructure technologies such as VMware, IaaS platforms, backup and replication technologies, and common Infrastructure applications such as Active Directory and DNS.
Preferred Qualifications
- Experience with vendor relations, including collocation and managed services.
- Operating System experience in primarily Windows Server is required, with RedHat or Oracle Linux, preferred.
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