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Customer Service Representative

2 months ago

Jacksonville, Florida, United States Johnson Controls International Full time

Unlock Your Potential with Johnson Controls International

We are a global leader in smart, healthy, and sustainable buildings, dedicated to reimagining the performance of buildings to serve people, places, and the planet. Our mission is to empower individuals to thrive in a culture that values their voice and ideas.

About the Role

This position is responsible for the management of customer orders from receipt to shipment of product. As a key member of our team, you will be responsible for:

  • Providing Exceptional Customer Service
  • Managing Customer Orders
  • Collaborating with Regional Sales Force and Other Field Staff
  • Resolving Customer Complaints and Issues
  • Processing Credit and Return Requests
  • Maintaining Accurate Records and Reports

What We Look for in a Candidate

We are seeking a highly motivated and organized individual with:

  • High School Diploma or Equivalent
  • Experience in Customer Service and High Volume Calls
  • Proficiency in Windows Operating Environment and Microsoft Office Software
  • Strong Interpersonal and Communication Skills
  • Ability to Work Effectively in a High-Volume Fast-Paced Environment

What We Offer

As a valued member of our team, you will have access to:

  • Competitive Pay and Benefits Package
  • Opportunities for Career Advancement and Professional Development
  • A Collaborative and Inclusive Work Environment
  • A Commitment to Safety and Sustainability

Johnson Controls International is an Equal Opportunity Employer