Surgical Services Coordinator

4 weeks ago


Philadelphia, Pennsylvania, United States Penn Medicine Full time
About the Role

We are seeking a highly skilled Surgical Services Coordinator to join our team at Penn Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of high-quality patient care.

Key Responsibilities:

  • Assist the manager and/or physicians in maintaining patient/customer focus and supporting the delivery of high-quality care.
  • Oversee the daily schedule and operations of an assigned area or group, serving as the APM/OpTime expert and liaison between staff and Managers/Physicians.
  • Participate in and support select projects to be determined by leadership, evaluating and managing workload distribution of the Surgical Services staff where applicable.
  • May assist with recruitment, onboarding, performance evaluations, and performance management of Surgical Services staff per practice needs.

Requirements:

  • H.S. Diploma/GED (Required)
  • 5+ years medical office experience or 5+ years of customer service experience (Required)
  • Related clinical office experience (Required)
  • Prior customer service or insurance verification experience in a healthcare setting preferred.

About Penn Medicine

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.



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