Writing and Communications Center Associate

5 days ago

Hudson NY USA, United States Columbia Greene Community College Full time
About the Role

Columbia-Greene Community College is seeking a highly skilled and dedicated individual to fill the position of Writing and Communications Center Associate - Student Success Coach. This is a full-time role that requires a strong passion for supporting students in achieving their academic and professional goals.

Key Responsibilities
  • Student Success Coaching: Provide one-on-one coaching sessions with students to assess their writing and communication skills, and offer individualized feedback and guidance to help them improve their writing clarity, organization, style, and grammar.
  • Writing and Communications Support: Assist students with cross-disciplinary writing and reading assignments, and integrate study and learning strategies to promote independent learning.
  • Workshop and Seminar Development: Plan and deliver workshops and seminars on writing and communication-related topics, such as academic writing conventions, public speaking, and professional correspondence.
  • Instructional Materials Development: Develop instructional materials, handouts, and resources to support workshop sessions.
  • Collaboration and Communication: Collaborate with faculty and staff to integrate writing and communication skills into the curriculum across disciplines, and communicate effectively with students, colleagues, and administrators.
  • Operations Management: Manage the day-to-day operations of The Writing Center, including scheduling appointments, maintaining records, and coordinating staffing.
  • Peer Tutor Supervision: Recruit, train, and supervise peer tutors to provide additional support to students seeking assistance with writing and communication skills.
  • Professional Development: Stay informed about best practices in writing center pedagogy and implement innovative strategies to enhance student engagement and learning outcomes.
  • Digital Literacy Support: Provide digital literacy support to students, through individual sessions and workshops, contributing to the integration and use of technology for academic and career success.
  • Advising and Support: Collaborate with others to provide individual and/or group advising to meet the personal, social, emotional, and academic needs of new and continuing students.
  • Technical Support: Provide technical support of the hardware and software needed to administer testing needs, and manage laptop and calculator loan programs.
  • Representation and Participation: Attend college-sponsored events and programs to represent the Student Success Center and Department of Student Affairs, and participate in College committees as needed.
Requirements
  • Education and Experience: Master's degree in English, Communication, Education, or related field; with three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.
  • Technical Proficiency: Technical proficiency in standard office software (MS Office), communication tools (Zoom), and learning management systems.
  • Communication and Interpersonal Skills: Demonstrated experience and skills with one-on-one communication, strong interpersonal, organizational, problem-solving/conflict resolution, and written and oral communication skills.
  • Detail-Oriented and Organized: Candidate must be detail-oriented, organized, and able to manage administrative tasks.
  • Confidentiality and Discretion: Excellent judgement and respect for confidentiality.
  • Cultural Competence: Ability to support individuals from diverse ethnic, cultural, and socioeconomic backgrounds.
  • Time Management and Prioritization: Ability to prioritize and handle multiple situations and projects.
Benefits and Compensation

Columbia-Greene Community College offers a comprehensive benefits package that includes medical and dental insurance, short- and long-term disability, generous vacation and sick leave, paid holidays, pre-tax flexible spending accounts, retirement plans, tax-deferred compensation, as well as employee and dependent tuition waivers. PSLF waivers offered.

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