Senior Client Advisor

1 day ago

New York, New York, United States James Perse Los Angeles Full time
Job Title: Senior Client Advisor

James Perse Los Angeles is seeking a highly skilled and experienced Senior Client Advisor to join our team in our Greenwich location.

Job Summary

The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards.

Key Responsibilities
  • Achieve daily, monthly, and annual sales targets and key performance indicators.
  • Establish relationships with clients and manage communication consistent with James Perse.
  • Set the example for exceptional customer service, client experience, and store standards.
  • Maintain the selling floor, merchandise, visuals, and store standards.
  • Maintain and grow existing clients and reach new prospects through networking and outreach.
  • Support operational tasks and projects.
  • Open and close the store and conduct all opening and closing procedures.
  • Local market knowledge of clientele base and brand competitors.
  • Participate in special events and projects as needed.
  • Adhere to all store and company procedures while maintaining operational and client experience excellence.
Requirements
  • High School Diploma or GED required.
  • College Degree preferred.
  • Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
  • Ideally has a cultivated and established clientele following.
  • Experience working in retail environments with 7 days a week operation, which require open scheduling availability based on business needs.
Competencies
  • Candidates must be outgoing, energetic, professional, and good representatives of our brand and be able to emanate the James Perse brand lifestyle.
  • Strong interpersonal and communications skills both verbal and written.
  • Strong independent work ethic, excellent time management skills, and high level of integrity.
  • Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Compensation

This position pays $22.00 per hour plus commission on personal net sales.

James Perse offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

To learn more about our company culture and benefits, please visit our website.

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