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Pest Control Operations Supervisor
2 months ago
Job Type
Full-time
Position Overview
Hoffman's Exterminating is seeking a dedicated Service Manager to oversee the daily operations of our service team. As one of the leading Pest Control companies in the South Jersey & Tri-state area, we pride ourselves on our rapid growth and dynamic work environment. With multiple offices across the region, this role is crucial for maintaining our high standards of service quality.
Key Responsibilities
- Oversee Technician Service and Sales activities.
- Coordinate inventory management, production schedules, and equipment maintenance according to established policies.
- Lead the development and execution of service strategies for the company.
- Manage scheduling, allowances, cancellations, and growth initiatives.
- Formulate plans for optimal use of materials, equipment, and personnel.
- Analyze production costs and product quality, adjusting programs to enhance profitability.
- Assist in preparing the annual budget and monthly financial projections.
- Evaluate employee performance, recommend salary adjustments, and enforce disciplinary measures in line with company policy.
- Assess service quality and implement procedures to reduce customer complaints, while preparing necessary reports.
- Ensure effective recruitment, interviewing, and staffing for service, sales, and administrative roles.
- Competitive base salary with an incentive plan.
- Comprehensive benefits package including Medical, Dental, Vision, 401k, Short & Long-Term Disability, and Life Insurance options.
- Company vehicle with limited personal use.
- Coverage for Pest Control licensing, testing, and recertification hours.
- At least four (4) years of experience in Pest Control.
- A minimum of one (1) year in a management role.
- Strong understanding of the organization, its products, and services.
- Required certifications, licenses, and registrations as mandated by federal and state regulations.
- A genuine desire to positively impact your team.
$70,000 - $80,000 plus incentives.
