ServiceNow Platform Architect

2 days ago


San Diego, California, United States QuidelOrtho Full time

Job Description:

The ServiceNow Platform Administrator will be responsible for configuring and maintaining the ServiceNow platform to meet the business needs of QuidelOrtho. This includes managing integrations with third-party systems, creating and managing service catalogs, and providing technical support for reporting and dashboard needs.

Key Responsibilities:

  • Platform Configuration Management: Configure and customize the ServiceNow platform to meet the business needs of QuidelOrtho.
  • Integration Management: Manage integrations with third-party systems using Integration Hub, REST API, or other available means of integration.
  • Service Catalog Management: Create and manage service catalogs by maintaining and updating offered services and items for users to request.
  • Technical Support: Provide technical support for reporting, dashboard, and metric needs.

Requirements:

  • ServiceNow Certified System Administrator certification.
  • 5+ years of experience as a ServiceNow Administrator.
  • Understanding of configuration and testing processes within the platform.
  • Strong understanding of Flow Designer and implementing integrations with Integration Hub.
  • Deep understanding of report and dashboards and how best to leverage them for workload management and metrics reporting.

Estimated Salary: $100,000 - $115,000 per year, depending on experience.



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