Optician - Escondido, CA

1 day ago

Escondido, California, United States EssilorLuxottica Full time
Job Title: Licensed Optician

Join EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, as a Licensed Optician in Escondido, CA.

About the Role:

We are seeking a skilled and passionate Licensed Optician to deliver exceptional customer service and provide expert optical care to our patients and customers. As a Licensed Optician, you will be responsible for:

  • Welcome and set expectations with customers
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
  • Assist team with complex product needs and prescriptions
  • Accurately and thoroughly use technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
  • Ability to multi-task, prioritize, and manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs and competencies
  • Take pride in store appearance, help to keep store clean, attractive, and organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement, and results
  • Adhere to company policies and procedure, including discounts, promotions, and inventory management
Requirements:
  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener, and team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills - ability to use and carry an iPad/tablet
  • Familiarity with POS, computers, and calculators
  • Embrace new technology and change
Preferred Qualifications:
  • Previous customer service and retail experience

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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