Technical Business Analyst

2 weeks ago

Louisville, Kentucky, United States BrightSpring Health Services Full time
Job Summary

We are seeking a highly skilled Technical Business Analyst to join our team. As a Technical Business Analyst, you will be responsible for analyzing, implementing, and optimizing pharmacy applications to enhance operational efficiency and patient care in the long-term care (LTC) pharmacy industry.

You will work closely with stakeholders to identify system requirements, develop solutions, and ensure seamless integration with existing workflows. Your technical expertise and analytical skills will be essential in driving the successful implementation and optimization of our pharmacy-related applications.

This is a remote position, and you can reside anywhere within the Continental USA. We offer a competitive salary, health, dental, vision, and life insurance benefits, as well as a 401(k) plan and paid-time off.

Key Responsibilities
  • Lead the implementation and optimization of EMAR systems across LTC pharmacy operations.
  • Ensure that systems are configured to meet the specific needs of long-term care facilities, enhancing patient care and compliance.
  • Develop and maintain dashboards and reports using SSRS and Power to monitor key performance indicators and ensure compliance with regulatory requirements and internal standards.
  • Use PowerShell and PowerApps to automate routine tasks and enhance the functionality of EMAR and pharmacy systems, streamlining workflows and reducing manual interventions.
  • Analyze, implement, and support pharmacy applications used in LTC settings.
  • Conduct detailed analyses of current pharmacy workflows to identify areas for improvement.
  • Develop and implement new workflows that optimize efficiency, reduce errors, and improve patient outcomes.
  • Develop and execute test plans to ensure that EMAR and pharmacy applications meet functional requirements and are free of defects.
  • Collaborate with the QA team to identify and resolve issues before deployment.
  • Work closely with EMAR and pharmacy application vendors to manage system upgrades, enhancements, and troubleshooting.
  • Provide training and ongoing support to end-users, ensuring that they are fully equipped to use EMAR systems and other pharmacy applications effectively.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Pharmacy, Business Administration, or a related field or equivalent experience.
  • Minimum of 5 years of experience as a Technical Business Analyst, focusing on EMAR systems and pharmacy applications in the LTC pharmacy industry.
  • Experience developing data-driven solutions using PowerApps, PowerShell, or other development tools.
  • Experience in system testing, quality assurance, and user training.
Preferred Qualifications
  • Experience with Agile methodologies and project management tools.
  • Experience in data integration and interoperability between pharmacy systems and other healthcare applications.
  • In-depth knowledge of LTC pharmacy workflows and industry standards, particularly about EMAR systems and other pharmacy-integrated software.
  • Strong proficiency in data integration, report development, and dashboards using SSIS, SSRS, and Power BI.
  • Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
  • Strong documentation skills, with the ability to create clear and comprehensive business requirements, functional specifications, and user guides.

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