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Patient Dining Associate

2 months ago

Destin, Florida, United States Compass Group, North America Full time
Job Summary

We are seeking a Patient Dining Associate to join our team at Compass Group, North America. As a Patient Dining Associate, you will play a vital role in providing exceptional patient care and satisfaction by delivering accurate and timely meals to patients in a healthcare facility.

Key Responsibilities
  • Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
  • Work with the caregiving and culinary teams to determine menu alternatives for patients with food allergies and sensitivities, cultural, ethnic, and religious preferences, or when a patient inquires about additional selections.
  • Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
  • Comply with regulator agency standards, including federal, state, and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations, and breaking down patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Complete all daily, weekly, or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
Requirements
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.