Retail Operations Analyst I
4 weeks ago
About the Role
We are seeking a highly skilled Retail Operations Analyst I to join our team at ENGIE North America Inc. As a key member of our operations team, you will play a critical role in ensuring the accuracy of our billing processes and gaining in-depth knowledge of our products.
Key Responsibilities
- Ensure accurate and timely billing for Retail C&I customers and resolve billing disputes
- Collaborate on projects to improve billing, customer experience, and reporting processes
- Implement and maintain quality control measures for outgoing invoices
- Support cross-functional teams and maintain compliance with regulatory standards
Requirements
- Bachelor's degree in Business, Finance, Accounting, or related field, or 4 years directly relevant experience in lieu of degree
- Direct exposure to billing and operations across multiple markets
- Strong knowledge of retail energy operations and regulatory standards
- Knowledge with SQL, macros, and MS Access, along with advanced proficiency in MS Office Suite
- Excellent communication and analytical skills
What We Offer
- Competitive salary range: $42,000 - $58,905 USD annually
- Eligible for a competitive bonus/incentive plan
- Comprehensive benefits package, including medical, dental, vision, life insurance, and more
About ENGIE
ENGIE North America Inc. is a leading developer of renewable energy and a major player in the energy transition. We are committed to creating a diverse and inclusive work environment and offer a range of benefits and opportunities for professional growth and development.
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