Guest Experience Coordinator

3 weeks ago


South Pomfret VT USA, United States Twin Farms Full time
Job Summary

Twin Farms Resort is seeking a skilled Guest Experience Coordinator to join our team. As a primary point of guest contact, this role requires a professional demeanor and a proactive approach to serving guests' needs.

Key Responsibilities
  • Warmly welcome guests and skillfully manage their needs in a team environment.
  • Communicate closely with various departments to settle guests into accommodations and meet requests throughout their stay.
  • Provide concierge services and lead outdoor recreational pursuits, exploring the local area, and assisting with kitchen/dining activities.
Requirements
  • Possess a valid driver's license and a clean driving record.
  • Hold a minimum of a High School or equivalency degree.
  • Demonstrate excellent follow-through and completion of tasks without details lost.
  • Exhibit clear and open communication skills with team members and guests.
  • Ability to perform regular lifting of loads up to 25 lbs at shoulder height and occasional lifting of loads weighing up to 40 pounds.
Benefits
  • Paid time off up to 4 weeks
  • Paid sick leave
  • Holiday Pay
  • Paid overtime
  • Paid health and vision insurance
  • Life Insurance
  • 401k Matching
  • Daily Staff Meal

All your information will be kept confidential according to EEO guidelines.



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