Assistant General Manager
7 days ago
About the Role:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Saltgrass Steak House. As an Assistant General Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional guest service, and driving sales growth.
Key Responsibilities:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
- Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
- Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.
Requirements:
- At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.
- Extensive front of house knowledge; Advanced knowledge of financial aspects.
- Strong interpersonal and conflict resolution skills.
- Stable and progressive work history; Strong work ethic.
What We Offer:
- Extensive and well-rounded training program.
- Continued career development and growth opportunities.
- Generous employee discounts on dining, retail, amusements, and hotels.
- Multiple health benefit plans to suit your needs.
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401(k).
- Paid sick leave.
- Paid vacation.
- Monthly discretionary bonus potential.
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