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Senior Audio Visual Services Engineer
2 months ago
Job Summary:
The Senior Audio Visual (AV) Services Engineer is a key member of the UCSF Infrastructure Services team, responsible for leading the strategic design, implementation, and maintenance of UCSF's AV systems and infrastructure. This role requires expertise in engineering and technical skills to ensure seamless operation of AV infrastructure.
Key Responsibilities:
- Lead complex AV projects, including customer and stakeholder engagement, documentation, design, and final installation.
- Provide senior technical guidance and training to the AV Services team and other Infrastructure Services teams.
- Recommend project planning, system design, and installation, and stay up-to-date with emerging technologies and regulatory requirements.
- Mentor junior engineers on the team.
- Apply user-centered design processes, industry standards, engineering, and best practices to create, evaluate, and modify designs and prototypes.
- Create plans and specifications for highly detailed, complex AV IT projects.
- Communicate with customers and monitor projects.
- Create documentation and specifications for third-party installation teams and verify installation work.
- Coordinate with other construction engineering teams.
- Participate in building meetings and coordinate inspections.
Requirements:
- Bachelor's Degree or equivalent combination of experience/training in information technology, computer science, public administration, business administration, or communications.
- 5-7+ years of experience working in AV technology, unified communications, information technology, or network operations.
- Advanced knowledge of AV technologies, including understanding of audio/video signal flow, AV equipment functionality, audio, video, and communications circuitry, AV IT control systems, and industry standards.
- Proven experience managing phases of AV projects, including obtaining scope, budget, planning, design, bid preparation, installation, inspection, testing, and final walk-through.
- Strong project management skills to assume responsibility for accomplishment of project objectives.
- Advanced problem-solving skills and the ability to uncover the root of difficult problems and scope solutions based on knowledge of available resources and timelines.
- Proficiency in AV integration principles, including knowledge of AV.
- In-depth understanding of networking concepts and protocols relevant to AV systems, such as IP addressing, VLANs, and streaming protocols.
- In-depth understanding of applicable codes and regulations.
- Thorough knowledge of relevant software and tools used in AV design and engineering, such as CAD software, AV control systems, and DSP programming platforms.
- Strong technical skills in configuring, troubleshooting, and maintaining AV systems and equipment.
- Strong creativity and problem-solving abilities to quickly identify and resolve technical issues encountered during AV system deployment and operation.
- Analytical skills to assess AV requirements, evaluate technical solutions, and make informed recommendations.
Preferred Qualifications:
- AVIXA Certified Technology Specialist, Certified Technology Specialist - Design, or Certified Technology Specialist - Installation.
- Cisco Certified Network Associate (CCNA).
- Manufacturer Certification (Crestron, Extron, QSC, etc.).
About UCSF:
The University of California, San Francisco (UCSF) is a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization.
Pride Values:
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence - also known as our PRIDE values.
