Senior Manager

4 days ago


Reston, Virginia, United States Fannie Mae Full time
About the Role

Fannie Mae is seeking a highly skilled Senior Manager to lead our End User Services - Engineering team. As a key member of our organization, you will be responsible for designing, developing, testing, and maintaining hardware, technology, and processes that support our business operations.

Key Responsibilities
  • Team Leadership: Manage a team of engineers and support staff responsible for ensuring a high-quality end-user experience.
  • Conference Room Technologies: Design, plan, implement, and support the next generation of conference rooms, including audio visual systems and video streaming technologies.
  • Collaboration Solutions: Lead the development and implementation of collaboration solutions that facilitate effective communication and teamwork among employees.
  • Technical Expertise: Provide technical expertise in areas such as cloud architecture, strategy, networking, security, and compliance.
  • Agile Project Management: Apply Agile project management principles and practices to lead projects and teams.
  • Communication and Problem-Solving: Develop and maintain strong relationships with stakeholders, including upper leadership and team members, and provide excellent problem-solving and communication skills.
Requirements
  • Experience: 6 years of industry experience in managing conference room technologies and services.
  • Technical Skills: Proficiency in operating microphones, cameras, speakers, and other A/V equipment for quality conference room solutions, as well as experience with Microsoft Teams administration and CQD/Voice services.
  • Leadership Skills: Strong leadership skills with the ability to manage highly effective engineering and support teams.
  • Education: Bachelor's degree in a related field; relevant certifications are a plus.
About Fannie Mae

Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We are a leading provider of mortgage financing and a major player in the housing market.



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