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Front Office Coordinator

2 months ago

New Port Richey, Florida, United States Crossroads Treatment Centers Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Assistant to join our team at Crossroads Treatment Centers. As a Front Office Assistant, you will play a vital role in providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Provide excellent customer service to patients, families, and staff
  • Check in patients, receive payments, and assist with daily operations
  • Maintain a friendly and professional attitude towards patients, providing a "white glove" experience
  • Guide new patients through their intake process, ensuring a smooth and efficient experience
  • Collect urine and saliva samples for patient drug screens as needed
  • Maintain daily financial records and reports
  • Coordinate with medical and clinical staff to coordinate intakes
  • Provide clerical and logistical support to the team
  • Oversee patient accounts and financial responsibilities
Requirements
  • At minimum, High School Diploma or GED
  • Customer Service experience in a fast-paced environment preferred
  • Experience in healthcare, addiction medicine, or office administration preferred
  • Lived addiction experience is a plus
Benefits
  • Make a daily impact on many lives
  • Excellent training for those new to the field
  • Mileage reimbursement (if applicable)
  • Crossroads matches the current IRS mileage reimbursement rate
  • Community events that promote belonging and education