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Healthcare Support Specialist

2 months ago

Greensboro, North Carolina, United States Arthritis Knee Pain Centers Full time
Job Overview

Arthritis Knee Pain Centers is seeking a dedicated healthcare support specialist to join our team.

In the role of a DME (Durable Medical Equipment) Clinical Assistant, your primary responsibility will be to conduct essential fittings for custom knee braces. You will provide education to patients to ensure that each DME product meets its intended clinical objectives. Our goal is to guarantee that our patients experience comfort and safety throughout their treatment.


Key Responsibilities

  • Examine patient records to prepare for brace delivery and establish daily targets.
  • Maintain accurate inventory counts and documentation on a daily basis.
  • Assist in guiding patients through the practice.
  • Measure and fit the prescribed braces accurately.
  • Make necessary adjustments and re-fittings as required.
  • Ensure precise recording of patient bracing data.

Required Skills

  • Experience as a medical assistant (preferred)
  • Familiarity with medical office systems and procedures
  • Strong time management abilities and capacity to handle multiple tasks
  • Social awareness and a service-oriented mindset
  • Excellent written and verbal communication skills
  • Strong organizational and planning capabilities
  • Proficiency in MS Office and patient management software

Qualifications

  • Certification as a medical assistant

Benefits Offered:

  • 401K with matching contributions
  • Dental coverage
  • Vision insurance
  • Medical insurance
  • Disability coverage
  • Eligibility for bonuses

Medical Specialty:

  • Orthopedic Medicine

Work Schedule:

  • Monday/Tuesday at the Charlotte office (mileage reimbursement available)
  • Wednesday/Thursday/Friday at the Greensboro office
  • 8:30 AM to 5:00 PM

Work Environment:

  • In-person
  • Office setting
  • Private practice

About Our Organization:

At Arthritis Knee Pain Centers, we are dedicated to delivering exceptional, non-surgical, non-opioid pain relief therapies to individuals suffering from chronic knee osteoarthritis. Every patient is unique, and we treat each one with the utmost care and empathy.


Company Culture:

As a member of the Arthritis Knee Pain Centers team, you will receive the necessary support and training to excel in your position. We are renowned for our outstanding patient care. You will gain insights into our values, operational standards, and participate in professional development opportunities. With multiple medical practices across the country, you will have the chance to become part of the AKPC family, provide exceptional patient care, and collaborate with a dependable team in a modern facility. We offer a comprehensive benefits package, competitive compensation, paid time off, a 401K with matching contributions, educational programs, and much more. We work both individually and collectively to uphold our standard of care: Treat every patient as if they are a cherished family member. In every patient interaction, we adhere to six guiding principles:

  • Dignity
  • Compassion
  • Responsiveness
  • Personalization
  • Privacy
  • Safety
Job Posted by ApplicantPro