Laundry Attendant

5 days ago


Buffalo, New York, United States Reikart House, Amherst, NY Full time
Job Summary

We are seeking a highly organized and detail-oriented Laundry Attendant to join our team at The Reikart House Hotel in Amherst, NY. As a Laundry Attendant, you will be responsible for ensuring the cleanliness and quality of our linens and uniforms.

Key Responsibilities
  • Sort, wash, dry, press, and fold clothing and other textile items.
  • Remove stains from items using the appropriate procedures.
  • Perform minor sewing duties.
  • Track which items belong to whom.
  • Maintain an updated inventory of laundry detergents and sewing kits.
  • Monitor and report any issues with laundering equipment.
  • Ensure the facility remains clean and organized at all times.
  • Anticipate and respond to customer inquiries and concerns.
  • Manage laundry tokens or change as needed.
Requirements
  • High school diploma or equivalent is preferred.
  • Prior experience in a similar role is advantageous.
  • Familiarity with cleaning detergents and laundering equipment.
  • Ability to stand for long periods.
  • Capacity to lift up to 20 pounds unaided.
  • Basic arithmetic skills.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Availability to work shifts and weekends.
Preferred Qualifications
  • Passion for delivering exceptional customer service.
  • Strong communication skills for interacting with guests and colleagues.
  • Ability to read and complete paperwork, log issues, and update information.
  • Problem-solving, reasoning, motivating, and training abilities.
  • Flexibility to work a varied schedule, including nights, weekends, and holidays.
Benefits
  • Team-driven and values-based culture.
  • Medical, dental, and vision insurance.
  • Vacation and holiday pay.
  • Same-day pay available.
  • Employee assistance program.
  • Career growth opportunities and manager training program.
  • Reduced room rates throughout the portfolio.
  • Third-party perks, including movie tickets and attractions.
  • 401(k) plan.
  • Employee assistance program.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Life insurance.
  • Parental leave.
  • Referral program.


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