Asset Protection Specialist

7 days ago

Nashville, Tennessee, United States Carter'sOshKosh Full time
About the Role

We are seeking a highly skilled and motivated Asset Protection Specialist to join our team at Carter's/OshKosh. As an Asset Protection Specialist, you will play a critical role in protecting our assets and ensuring the integrity of our operations.

Key Responsibilities
  • Support the development and implementation of shrink reduction initiatives, including safety, security, theft, and operational loss prevention strategies.
  • Train store teams on customer service behaviors and asset protection tools, resources, and reporting procedures.
  • Identify, track, and communicate external theft trends, causes, and resolutions to internal stakeholders.
  • Build and maintain working relationships with internal and external business partners to gather market data on theft trends and resolution resources.
  • Assist with prosecuting known theft incidents through timely response and proactive case building, including mandated court appearances.
  • Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits.
  • Become a product and brand expert of Carter's, OshKosh, Little Planet, and Skip Hop to help families navigate every moment from preemie to size 14.
  • Provide excellent customer service with an enthusiastic and visible presence on the sales floor.
Requirements
  • A positive and solutions-oriented mindset.
  • Demonstrated customer service/engagement skills, including deescalating customer incidents.
  • Effective and professional verbal and written communication skills.
  • The ability to manage and prioritize multiple tasks at once.
What We Offer
  • Schedules that fit your life, with hours of operation that allow you to balance work and personal activities.
  • Benefits and perks that make life better, including full and part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
  • The opportunity to learn and build skills and grow as an individual, with professional and personal development programs to help shape your career.
  • Development programs to help you grow in your current role and beyond, whether you're looking to join us for a season or a long-term career.
About Us

Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh Bgosh, Skip Hop, and Little Planet brands. We're committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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