Vehicle Component Advisor

21 hours ago


Walnut Creek, California, United States Price Family Dealerships Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team at Price Family Dealerships. As a key member of our parts department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Customer Service: Assist customers in selecting the required parts in a friendly, professional, and efficient manner.
  • Part Recommendations: Inform customers of companion part requirements and specials, and ensure they are exposed to the full product line.
  • Order Fulfillment: Pull and fill orders from stock, and notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Communication: Answer phone calls, providing price quotes and other information, and follow up on back-ordered parts.
  • Record Keeping: Maintain orderly records of all repair orders, invoices, and special-order parts.
  • Store Maintenance: Keep the front and rear counter areas clean and uncluttered.
  • Professional Development: Participate in all training programs made available and stay current on new products and product updates.
Requirements
  • Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Working Conditions
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an automotive shop.
Compensation

$16.00 per hour/up to $72K Per Year



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