Facilities Operations Specialist

4 weeks ago


Pittsburgh, Pennsylvania, United States JLL Full time
Job Summary

JLL is seeking a skilled Facilities Operations Specialist to provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services, and client relationship management.

Key Responsibilities:

  • Provide operational support to the Site and/or Assistant Facility Managers
  • Conduct daily walkthroughs to ensure a clean and organized office
  • Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
  • Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments
  • Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion
  • Provide information and direction to vendors, facilities staff, and other service providers as required
  • Assist in the procurement of vendors and services as required
  • Coordinate the delivery of site amenities, including fitness, food services, massage, transportation, and support moves
  • Provide coordination and support for events, meetings, and conference facilities
  • Other duties may include reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes, safety and security support
  • Update and maintain accurate records and official documentation for the site, including web pages
  • Maintain and propose emergency response plans, including evacuation, implementation of after-hours emergency response, and environmental health and safety

Requirements:

  • Prior experience in facilities, property management, hospitality, or related fields preferred
  • Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property, including computer room air-conditioning, chiller system, fire protection system, mechanical and electrical system, is advantageous
  • Proficiency in a range of information technology tools and platforms
  • Excellent communication, organization, and problem-solving skills
  • Ability to work independently with little supervision and effectively deal with stressful situations
  • Self-motivated, confident, energetic, and flexible

What We Offer:

  • Personalized benefits that support personal well-being and growth
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental, and Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays


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