Customer Service and Sales Manager
3 days ago
Citadel Self Storage is a rapidly growing regional company that values excellent customer service and teamwork. We are seeking a skilled Customer Service and Sales Manager to join our team at our Glenwood Springs facility.
Key Responsibilities:- Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues in a professional manner.
- Drive sales growth by developing and implementing effective marketing strategies, identifying new business opportunities, and building strong relationships with customers.
- Manage day-to-day operations, including maintenance, administration, and financial tasks, ensuring efficient use of resources and maximum profitability.
- Train and support staff members to enhance their skills and performance, promoting a positive and productive work environment.
- Maintain accurate records and reports, providing regular updates to corporate office and management.
- A high school diploma or equivalent required; college education preferred.
- Minimum 1-2 years of experience in customer-facing roles, preferably in sales, customer service, or property management.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work independently and as part of a team, prioritizing tasks and managing time efficiently.
- Basic math skills and accuracy in handling cash transactions.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
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