Sales and Customer Service Representative
1 week ago
About the Role:
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of our services by educating clients on new and expanded offerings
- Sell our Massage Envy Wellness Program and encourage homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- A competitive hourly rate of $15/hour
- Bonuses and commissions for meeting sales targets
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each quarter
- 45% off all products
Requirements:
- High school diploma or equivalent
- Previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills
- Ability to multitask and establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
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