Sales and Customer Service Representative

1 week ago


Cedar Park Texas, United States Massage Envy Full time

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of our services by educating clients on new and expanded offerings
  • Sell our Massage Envy Wellness Program and encourage homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • A competitive hourly rate of $15/hour
  • Bonuses and commissions for meeting sales targets
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each quarter
  • 45% off all products

Requirements:

  • High school diploma or equivalent
  • Previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills
  • Ability to multitask and establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services


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