Sales and Customer Service Representative
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Massage Envy. As a Sales and Customer Service Representative, you will play a critical role in driving sales growth, providing exceptional customer service, and contributing to the success of our business.
Key Responsibilities:
- Drive Sales Growth: Utilize your sales skills and knowledge of our wellness programs to drive membership sales and member retention.
- Provide Exceptional Customer Service: Create a positive and welcoming experience for our clients, building ongoing relationships and ensuring their needs are met.
- Education and Support: Educate clients on the benefits of our wellness programs and provide support to help them achieve their health and wellness goals.
- Multi-Tasking: Seamlessly manage multiple tasks, including answering phones, setting appointments, greeting clients, and processing payments.
- Team Player: Collaborate with our team to maintain a clean and organized environment, ensuring a positive experience for our clients.
Benefits:
- Competitive Compensation: Earn a competitive base pay and commissions on top of your base pay.
- Benefits Package: Enjoy excellent medical, dental, and vision plans, paid time off, and a comprehensive 401K package.
- Professional Development: Take advantage of opportunities for professional growth and development, including training and support to help you succeed in your role.
- Perks: Enjoy a 45% discount on products, employee referral bonuses, and free quarterly massage/skincare services.
About Massage Envy:
Massage Envy is a leading provider of massage and wellness services, with a mission to help people take care of their bodies and minds. We are committed to providing a positive and supportive work environment, where our employees can grow and thrive.
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