Consumer Banking Support Professional

3 weeks ago


Fond du Lac, Wisconsin, United States National Exchange Bank & Trust Full time
About National Exchange Bank & Trust

We are a trusted business partner, employer, and community member in Southeastern Wisconsin. Our bank has been serving the region since 1933 and offers a range of banking products and services.

Salary Range

The estimated salary for this role is $58,000 - $68,000 per year, depending on experience.

Job Summary

This role involves working as part of a team to deliver exceptional digital customer service and provide operational support and education to internal and external customers. You will work closely with the Consumer eBanking Team Leader to create training documentation and become a subject matter expert on digital products for consumers.

Main Responsibilities
  • Deliver exceptional digital customer service.
  • Provide operational support and education to internal and external customers.
  • Work with the Consumer eBanking Team Leader to create training documentation.
Essential Requirements
  • Ability to complete tasks with focus and attention to detail.
  • Consistently well-organized to manage a large-scale customer base.
  • Excellent verbal and written communication skills.
What We Offer

We offer a range of benefits, including flexible scheduling, paid time off, and education assistance programs. We also offer product and service discounts to our employees.



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