Digital Banking Specialist
4 days ago
We are an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member.
Estimated Salary Range: $45,000 - $65,000 per yearJob DescriptionThis role is responsible for delivering a positive digital customer service experience and providing operational support and education to internal and external customers. The primary areas of support will be in digital delivery services, fraud mitigation services, and procedures for consumer eBanking customers.
Key Responsibilities:- Work in conjunction with the Consumer eBanking Team Leader to create training documentation
- Become a subject matter expert on digital products for consumers
The ideal candidate will have:
- Excellent verbal and written communication skills
- Ability to operate standard office and bank equipment and required software
- Maintain the highest level of confidentiality and discretion of customer and bank information
National Exchange Bank & Trust offers a competitive benefit package, including health insurance, 401(k) with employer match, paid time off, and flexible scheduling.
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