People Operations Manager

1 week ago

Hickory, North Carolina, United States Frye Regional Medical Center Full time
Job Overview

The People Operations Manager plays a pivotal role in enhancing market-specific recruitment strategies, fostering employee engagement, promoting cultural initiatives, and guiding discussions on employee performance and compensation while ensuring compliance with established policies and procedures.


Company Overview

Frye Regional Medical Center, nestled in the scenic foothills of North Carolina, is a comprehensive healthcare facility featuring a 355-bed acute care hospital, an 81-bed Behavioral Health unit, and over 70 primary and specialty care providers.


Key Responsibilities
  • Oversee local Human Resource operations on a daily basis.
  • Supervise the local Human Resource team.
  • Ensure adherence to hospital policies and procedures.
  • Recommend policy and procedural changes based on organizational and employee needs.
  • Identify market-specific conditions to enhance talent acquisition and recruitment efforts.
  • Analyze Human Resource trends and metrics to inform leadership decisions, improve employee retention, and support cultural initiatives.
  • Guide local leaders in addressing employee performance challenges, referring to the Corporate Human Resource team as necessary.
  • Advise management on critical discussions regarding compensation, leave, and disciplinary actions in line with policy.
  • Facilitate the exit interview process.
  • Manage compliance with ongoing training and learning requirements.
  • Communicate effectively regarding employee compensation and rewards.
  • Provide guidance on employment policies and procedures to both employees and managers.
  • Support compliance with federal, state, and local employment laws in daily operations.
  • Assist Hiring Managers in selecting and utilizing standardized Job Descriptions/Titles in accordance with organizational policies.
  • Coordinate candidate interviews for open positions.
  • Oversee employee onboarding and orientation, ensuring a smooth transition for new hires.
  • Foster community relationships to create a robust talent pool.
  • Support employee recognition and reward initiatives.
  • Drive key performance indicators, including Employee Satisfaction/Engagement scores, turnover rates, and compliance metrics.
  • Maintain consistent and reliable attendance.
  • Perform additional duties as assigned.

Supervisory Responsibilities

Supervise the work of team members, including planning, assigning, and scheduling tasks, reviewing performance, ensuring quality standards, training staff, and overseeing productivity. May provide recommendations for hiring, termination, and pay adjustments, but do not have final authority over these decisions.


Benefits

We offer a comprehensive range of benefits options, allowing you to choose the medical, dental, and vision plans that best suit your needs. Additional benefits include:

  • Health Savings Account (HSA)
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance
  • Income protection programs for the entire family, including life insurance and disability coverage.
  • Employee Assistance Program providing emotional, legal, financial, and daily life support.
  • Access to a travel and entertainment discount program.

Why Join Us?

At Frye Regional Medical Center, we employ over 1500 dedicated professionals across various disciplines. Our facility is committed to delivering a full spectrum of healthcare services to meet the needs of our community. We recognize that our employees are our greatest asset in achieving this mission and continuously strive to enhance employee satisfaction.


Minimum Qualifications

Education: Bachelor's Degree required.

Experience: A minimum of 1 year of HR experience is required, with 1-3 years of healthcare experience preferred.

Leadership Experience: Preferred.


We are an equal opportunity employer and value diversity in our workforce.

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