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Digital Print Solutions Specialist

2 months ago


Charlotte, North Carolina, United States BHS Corrugated & Robotics Full time
Job Title: Digital Print Applications Engineer and Technical Trainer

BHS Corrugated & Robotics is seeking a highly skilled Digital Print Applications Engineer and Technical Trainer to join our team in Charlotte, NC.

Job Summary:

We are looking for a talented individual to play a crucial role in ensuring the successful implementation, operation, and maintenance of our digital printing solutions. As a Digital Print Applications Engineer and Technical Trainer, you will be responsible for deploying and troubleshooting digital printers at customer sites across North America, developing and executing comprehensive training sessions for operators and service technicians, and providing ongoing support to sustain optimal performance post-installation.

Key Responsibilities:
  • Implement and configure digital printers at customer sites.
  • Perform troubleshooting and technical support to resolve any issues that arise.
  • Develop and execute operator and technician training sessions at various locations, including customer sites and BHS training facilities.
  • Offer sustained customer support and follow-up post-installation to ensure continued satisfaction and performance.
  • Collaborate closely with the Digital Print Service Manager and other internal teams to deliver exceptional service and support.
  • Conduct feasibility tests, evaluate, and optimize print quality through close collaboration with our customers, suppliers, and technical developers.
  • Demonstrate strong self-motivation and initiative, consistently setting and achieving personal goals without requiring external supervision.
Requirements:
  • Bachelor's degree, or equivalent experience.
  • Willingness to travel within the US, Canada, and Mexico approximately 75% of the time and on short notice.
  • Strong aptitude in both electrical and mechanical systems.
  • Team-oriented with excellent skills in collaborating with customers, subcontractors, and colleagues.
  • Proficiency with basic computer functions, including the full Office suite.
  • Ability to assist with equipment installations.
  • Capability to perform independent, successful interventions.
  • Quick learner with the ability to master proprietary software and adapt in a fast-paced environment.
  • Physical capability to stand, walk, bend, and twist for extended periods; safely lift and maneuver objects up to 30 pounds; navigate equipment; use ladders and stairs; and work effectively in varying temperature conditions at customer sites.
Benefits:
  • Medical, Dental, Vision and Insurance
  • Company-Paid Life Insurance
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Long-Term Disability Insurance
  • Generous 6% 401(k) Match
  • Vacation / Paid Time Off
  • Tuition Reimbursement
  • Legal Assist and ID Theft
  • Employee Assistance Program