Biomedical Product Specialist

3 days ago


San Diego, California, United States Brainlab, Inc. Full time
Job Summary

We are seeking a Biomedical Product Specialist to join our team at Brainlab, Inc. This role will involve providing on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS product efficiency and usage.

About the Role
  • Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise
  • Direct and assist Radiology staff in performing necessary scans prior to surgery
  • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
Key Responsibilities
  • Develop and conduct training programs for hospital staff enabling them to implement in-house training
  • Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc.
  • Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects
  • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Requirements
  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
  • 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
  • 1-2 years minimum sales experience with healthcare company preferred
  • Knowledge of surgical procedures, anatomy and medical terminology preferred
  • Proficient in the use of PC software applications including Microsoft Office
What We Offer
  • A competitive salary range of $70,000 - $85,000 per year
  • A business casual environment with opportunities for growth and development
  • A comprehensive benefits package including medical, dental, life, LTD, STD, and matching 401k benefits


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