Healthcare Administrative Assistant

2 weeks ago

Beckley, West Virginia, United States CAMC Health System Full time
Job Overview

Provide essential administrative support to the designated healthcare unit utilizing the computer systems effectively. Facilitate unit operations and ensure smooth workflow.

Key Responsibilities

  • Maintain awareness of patient locations within Medical Imaging and assist healthcare team members in locating patients, charts, and records.
  • Handle incoming calls, assist callers, direct calls to the appropriate personnel, or ensure messages are relayed accurately.
  • Initiate the pre-registration process for all patients undergoing Medical Imaging Exams by collecting necessary information and obtaining required signatures.
  • Keep the Admitting Office informed of patient census by processing admissions, discharges, and transfers through the computer system.
  • Ensure accurate, clear, and up-to-date record-keeping, including medication administration records, medical profiles, and patient orders.
  • Utilize relevant computer systems efficiently.
  • Coordinate necessary procedures by notifying the appropriate staff members.
  • Schedule follow-up appointments, secure physician orders, and manage the transfer of imaging films to other facilities.
  • Reorganize and send films back to their original locations as needed.
  • Conduct inventory checks of supplies and equipment to confirm availability and order necessary items while implementing cost-effective practices.
  • Oversee the collection of fees associated with copying films and legal case depositions.
  • Regularly check for and dispose of expired supplies, updating relevant personnel on inventory status.
  • Report any malfunctioning or unsafe equipment to the appropriate staff and initiate maintenance requests.
  • Maintain records for the release of medical information, film purging, and tracking film locations.
  • Ensure cleanliness of computer equipment and work areas according to required standards.
  • Reconcile reports with ordered exams, including pending procedures and open orders.
  • Execute responsibilities during emergency situations (codes, fires, disasters, etc.) and participate in required educational activities.
  • Assist in orienting new staff to the computer systems and the Patient Service Clerk role.
  • Serve as a resource for other staff members, including medical students, residents, and physicians.
  • Coordinate the digitization of films and manage printing from PAC systems.
  • Rotate through office file storage for bulk film processing, including filing and purging.
  • Retrieve files for urgent requests using courier services.
  • Manage the disposition and receipt of films, including archiving mail.
Required Knowledge, Skills & Abilities

For positions involving direct patient contact, the employee must acquire and demonstrate the necessary knowledge and skills to provide appropriate assessment, treatment, or care based on the identified patient demographics.

Specifically, the employee should demonstrate competency in: 1) obtaining and interpreting information relevant to patient needs; 2) understanding growth and development; and 3) recognizing the range of treatments required by patients.

Competency Statement: Employees must demonstrate competency through initial orientation and ongoing validation to independently perform tasks and additional duties as outlined in the job description and specific competency checklist.

Common Duties and Responsibilities
  • Maintain and document all required educational activities.
  • Exhibit positive customer service and collaborative relations with coworkers.
  • Adhere to the company's attendance policy.
  • Engage in continuous quality improvement initiatives within the department and organization.
  • Perform tasks in a cost-effective manner.
  • Follow organizational and departmental policies and procedures as applicable.
  • Undertake related duties as assigned.
Education
  • High School Diploma or GED (Required)
Experience: None

Credentials
  • No Certification, Competency, or License Required
Work Schedule: Days

Status: Full Time Regular 1.0

Location: Beckley

Talent Acquisition Specialist: Tamara B. Young

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