Marina Operations Assistant

1 week ago


Stamford, Connecticut, United States Blt Management LLC Full time
Job Overview

Building and Land Technology (BLT) is seeking seasonal Marina Operations Assistants for the upcoming season.

The Marina Operations Assistant plays a crucial role in supporting the marina team and must possess a strong service-oriented mindset. Responsibilities include a range of tasks that contribute to the smooth operation of the marina, assisting boaters, tenants, community visitors, and transient guests. Maintaining a safe and tidy environment throughout the marina and the waterfront community is essential. The role requires flexibility and comfort working in proximity to water.

Key Responsibilities:

  • Deliver exceptional service to guests and boaters, ensuring a memorable experience.
  • Welcome all visitors, guests, and tenants with kindness and professionalism.
  • Provide top-tier customer service, including local knowledge and information.
  • Exhibit a high level of professionalism and a positive public image.
  • Assist the Marina Manager with various marina services, including quality control and guest services.
  • Support guests and visitors with their general needs throughout the community.
  • Maintain cleanliness in the Dock Master Office, windows, gardens, docks, and other designated areas.
  • Ensure all marina equipment and facilities are operational.
  • Adhere to OSHA and environmental regulations, as well as company policies.
  • Complete additional tasks as assigned by management.
  • Support the Marina and Management team as needed.
  • Document and report any security-related incidents to management.

Qualifications:

  • Perform daily tasks to meet quality standards for marina operations, including cleaning and maintenance.
  • Proficient swimmer with basic boating knowledge.
  • Availability to work flexible hours, including weekends and holidays.
  • Strong communication skills and basic computer proficiency; familiarity with Word/Excel is a plus.
  • Prior customer service experience is preferred.
  • Positive attitude and ability to communicate effectively in a fast-paced environment.
  • Adaptability to changing priorities to meet team and guest needs.
  • Ability to work independently and motivate team members.
  • Physical capability to walk, bend, stoop, and work safely around water.
  • Demonstrate professionalism, honesty, and a strong work ethic.
  • Comply with all company policies.

Education and Experience:

  • High School Diploma or G.E.D. equivalent preferred.
  • 1 - 3 years of relevant boating experience preferred (training available for the right candidate).
  • Must possess a valid state driver's license.
  • CT state boating license is a plus but not required.
  • Physical fitness to lift at least 40 lbs. and work in various weather conditions.
  • CPR/First Aid Certification is a plus but not mandatory.


BLT is an equal opportunity employer.



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