Customer Service Representative
3 days ago
Our client, a leading global investment and wealth management firm, is seeking a skilled Customer Support Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional phone support to clients, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:- Provide timely and effective phone support to clients, addressing their concerns and resolving issues in a professional and courteous manner.
- Listen actively to clients, understanding their needs and providing solutions that meet their expectations.
- Document all interactions with clients, ensuring accurate and detailed records of conversations and resolutions.
- Work collaboratively with the team to resolve complex issues and provide support during peak periods.
- Stay up-to-date with product knowledge and industry trends, ensuring you can provide expert advice and guidance to clients.
- 2+ years of experience in a customer-facing role, preferably in a call center environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- A competitive salary and benefits package, including health insurance and a 401(k) matching program.
- Ongoing training and development opportunities, to help you grow and succeed in your career.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
Randstad is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and experiences.
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Customer Service Representative
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Customer Service Representative
3 weeks ago
South Jordan, Utah, United States Randstad Full time{"title": "Customer Service Representative", "description": "Job SummaryRandstad is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.ResponsibilitiesRespond to...
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