Client Success Representative

2 weeks ago


Houston, Texas, United States StaffMyAgency LLC Full time
About the Role

This is a fantastic opportunity for a motivated individual who thrives in a fast-paced environment. If you have excellent communication skills, a positive attitude, and a passion for client satisfaction, we want to hear from you

Main Responsibilities:
  • Communicate with customers to resolve their insurance-related queries
  • Identify opportunities to upsell or cross-sell based on customer needs
  • Provide expert professional support to our sales team
  • Schedule appointments and calls
  • Complete administrative tasks accurately and efficiently
  • Troubleshoot customer issues and resolve them promptly
  • Deliver exceptional customer service
Requirements:
  • Able to work in a fast-paced, customer-focused office
  • Prior experience in phone-based or in-person customer service
  • Excellent written and verbal communication skills
  • A courteous and professional demeanor
  • Expert attention to detail
  • Superior time management and organizational skills
Benefits and Requirements:
  • Estimated Salary: $40,000 - $60,000 per year (dependent on experience)
  • Property & Casualty License (must be able to obtain)
  • Customer service experience preferred
About Us:

StaffMyAgency LLC is a State Farm independent contractor agent, not affiliated with State Farm Insurance Companies. We value our employees' success and offer a supportive work environment.



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