Client Service Representative

3 days ago


Houston, Texas, United States Wolford America Full time
Job Description

We are seeking a highly skilled Client Service Representative to join our team at Wolford America. As a Client Service Representative, you will be responsible for providing exceptional customer service to clients, addressing their inquiries and resolving any issues that may arise.

About the Role

This is a full-time position with an estimated annual salary of $40,000 - $55,000, based on location and experience. Our ideal candidate will have a strong passion for customer service, as well as a keen ability to listen actively and respond thoughtfully.

Main Responsibilities

  • Respond to client inquiries via phone, email, and in-person
  • Address and resolve client complaints and issues in a timely and professional manner
  • Collaborate with sales team to provide solutions to client needs and promote sales growth

Requirements

High school diploma or equivalent required; degree in business or related field preferred2+ years of customer-facing experience with a proven track record of providing excellent serviceExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and meet deadlines

Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)
  • Monthly commission earning potential 3% of individual sales
  • Health, vision and dental insurance benefits for qualifying full-time employees
  • 401K contribution after applicable company waiting period


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