Client Service Representative
3 days ago
We are seeking a highly skilled Client Service Representative to join our team at Wolford America. As a Client Service Representative, you will be responsible for providing exceptional customer service to clients, addressing their inquiries and resolving any issues that may arise.
About the Role
This is a full-time position with an estimated annual salary of $40,000 - $55,000, based on location and experience. Our ideal candidate will have a strong passion for customer service, as well as a keen ability to listen actively and respond thoughtfully.
Main Responsibilities
- Respond to client inquiries via phone, email, and in-person
- Address and resolve client complaints and issues in a timely and professional manner
- Collaborate with sales team to provide solutions to client needs and promote sales growth
Requirements
High school diploma or equivalent required; degree in business or related field preferred2+ years of customer-facing experience with a proven track record of providing excellent serviceExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and meet deadlinesBenefits
- Employee discount and bi-annual clothing allowance (subject to local tax requirements)
- Monthly commission earning potential 3% of individual sales
- Health, vision and dental insurance benefits for qualifying full-time employees
- 401K contribution after applicable company waiting period
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