Technical Solutions Engineer

1 week ago


Pittsburgh, Pennsylvania, United States Highmark Health Full time
Job Summary

This is a dynamic and challenging role that requires a passionate and technically skilled individual with a strong commitment to exceptional customer service and user experience. As a Technical Solutions Engineer, you will be responsible for designing, implementing, and supporting a range of solutions across our clinical locations in collaboration with other engineers and analysts on the team.

The ideal candidate will have 3 years of experience in analyzing, designing, coding, testing, and implementing technical solutions, as well as providing general production support. They will also have a strong understanding of basic computer science concepts and principles, common operating systems, and development languages/scripting.

The role will involve collaborating with stakeholders across IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs. The successful candidate will also have a proven track record in designing, implementing, and/or supporting large-scale technical solutions.

Key Responsibilities:

  • Designing, implementing, and supporting technical solutions across our clinical locations
  • Collaborating with stakeholders to gather requirements and provide technical solutions
  • Providing general production support and monitoring work against production schedule
  • Documenting technical processes and procedures
  • Staying up-to-date with the latest relevant technologies and industry best practices

Requirements:

  • 3 years of experience in analyzing, designing, coding, testing, and implementing technical solutions
  • Strong understanding of basic computer science concepts and principles, common operating systems, and development languages/scripting
  • Proven track record in designing, implementing, and/or supporting large-scale technical solutions

Preferred Qualifications:

  • Audio-Visual Integration experience
  • Digital Signage experience
  • Media Production experience
  • Meeting Live Stream experience
  • Video Conferencing experience

Education:

  • Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or relevant experience and/or education as determined by the company

Licenses or Certifications:

  • None required
  • Relevant professional certifications such as Certified Technology Specialist (CTS) preferred

Language:

  • English

Travel Requirement:

  • 0% - 25%

Physical, Mental Demands and Working Conditions:

  • Position Type: Office- or Remote-based
  • Teaches / trains others: Occasionally
  • Travel from the office to various work sites or from site-to-site: Rarely
  • Works primarily out-of-the office selling products/services: Never
  • Physical work site required: No
  • Lifting: up to 10 pounds: Constantly
  • Lifting: 10 to 25 pounds: Occasionally
  • Lifting: 25 to 50 pounds: Rarely


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