Part-Time PC Technician I

3 weeks ago


Kingwood, West Virginia, United States Lone Star College Full time
Purpose and Scope:

Under general supervision, the Technician I supports and maintains minor in-house computer systems, desktops, and peripherals. The incumbent is responsible for Level I installation, diagnosing, repairing, maintaining, and upgrading all minor hardware and equipment while ensuring optimal workstation performance.

Essential Job Functions:
  • Install, configure, test, maintain, and troubleshoot minor/Level I end-user workstation hardware.
  • Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.
  • Help develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
  • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
  • Document instances of hardware failure, repair, installation, and removal.
  • Construct, install, and test customized configurations based on various platforms and operating systems.
  • Responsible for other reasonable, related duties as assigned.
Knowledge, Skills, and Abilities:
  • Some working technical knowledge of current network protocols, operating systems, and standards, including Windows or Mac OS, Microsoft office, printers, Ethernet cabling, basic multimedia systems, email applications.
  • Ability to operate tools, components, and peripheral accessories.
  • Ability to read and understand technical manuals, procedural documentation, and OEM guides.
Physical Abilities:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile.

Work Schedule and Conditions:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. Work is performed in a climate-controlled office with minimal exposure to safety hazards.

Required Qualifications:
  • High school diploma or GED.


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